FAQ
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Frequently Asked Questions
American Diamond, also known as cubic zirconia, is a man-made gemstone that closely resembles a diamond. Made of zirconium dioxide, it looks very similar to a natural diamond, but since it’s created in a laboratory, it is much less expensive than a diamond.
- Cleaning:
- Gentle Cleaning: Clean your jewellery with mild soap and warm water. Avoid harsh chemicals, as they can damage the stone and the metal setting.
- Soft Brush: To gently clean the stone, use a jewelry brush or a toothbrush with soft bristles.
- Rinse and Dry: Rinse thoroughly with clean, lukewarm water and pat dry with a soft cloth.
You should always use a soft and clean cloth to wrap American diamond jewellery when you are not wearing it. Diamonds are sensitive to moisture, so you should store jewellery in a dry place.
Currently, we do not offer international shipping. We only ship within India
We usually ship the product within 2 working days after receiving the order & try to deliver them within a week
We offer a 7-day return policy for unused & unworn items that still have tags attached. Your refund will be initiated within 15 days of requesting it. Items that were damaged during transit must also bear the tag for us to process the return. Items that are damaged or altered once the tags are removed, may not be accepted & will be sent back to the customer. The refund amount will be initiated after debiting delivery charges.
By selecting Track Order, any user can keep track of their orders. To track an order, the user must provide the order number and the email address used to place the order.
Order history is available on the account page for registered users to track their orders.
Order history is available on the account page for registered users to track their orders.